Last updated: January 1, 2025
All payments made to SwiF Tools Pro are final and non-refundable. By completing your application and submitting payment, you acknowledge and agree that no refunds, credits, or chargebacks will be issued under any circumstances, except as expressly required by applicable law.
Our services are digital in nature and are made available to the subscriber immediately upon payment confirmation. Access to intelligence reports, databases, compliance tools, member resources, and advisory materials constitutes delivery of the service. Because the service is digitally delivered and immediately accessible, the right of withdrawal applicable to physical goods does not apply.
Each billing period (monthly or annual) is charged in advance. Once a billing period has commenced and access has been granted, the full period fee is non-refundable regardless of whether the subscriber actively uses the service during that period. Cancellation stops future billing but does not entitle the subscriber to a refund of any amount already charged.
We do not issue partial refunds, pro-rata refunds, or credits for unused days within a billing period. If you cancel mid-cycle, your access continues until the end of the paid period and no refund is issued for the remaining days.
Filing a chargeback or payment dispute with your bank or card issuer without first contacting SwiF Tools Pro is a breach of these terms. We maintain full documentation of all transactions, communications, and service delivery records. Any fraudulent or unjustified chargeback will be disputed and reported. Accounts subject to chargebacks are permanently terminated with no right of reinstatement.
In cases of verified billing error (e.g. a duplicate charge caused by a technical fault on our systems), we will investigate and, if confirmed, issue a correction within 10 business days. This is not a refund policy — it is a billing error correction procedure. To report a suspected billing error, contact us at hello@swiftoolspro.com within 48 hours of the charge.
This Refund Policy is incorporated into and forms part of our Terms of Service. By subscribing to SwiF Tools Pro you confirm that you have read, understood, and agreed to this policy in full. If you do not agree with this policy, you must not submit payment or access the service.